FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Straz Center .
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
1010 North Macinnes Place
Tampa, FL 33602, United States
Straz Center
The David A. Straz Jr. Center for the Performing Arts opened its doors as the Tampa Bay Performing Arts Center, Tampa, Florida in July 1987 and has welcomed more than 10 million guests. The venue was renamed in November 2009 to recognize the generous donation, the largest individual philanthropic gift ever made to a cultural institution in the Tampa Bay area, of financier David A. Straz, Jr.

The Straz Center is located downtown on a 9-acre site along the east bank of the Hillsborough River. As the largest performing arts complex south of the John F. Kennedy Center for the Performing Arts, the 335,000-square-foot venue provides an environment for a variety of events. It has a leading Broadway series and produces grand opera, as well as presenting a variety of concerts, performances and events. 680,000 patrons attended 4,148 events during the 2007-2008 season.
In 2009, the Straz Center officially began a new program entitled the Broadway Genesis Project, which intends to present the world premieres of musicals and plays which hopefully will move to Broadway. The first show staged as part of this series is Frank Wildhorn/'s newest musical, Wonderland: Alice/'s New Musical Adventure, which opened officially on December 5, following previews beginning November 24.

TampaBayPAC.com is not affiliated with any primary box office or supplier. We are a privately owned and operated business specializing in sales in the secondary market. To buy tickets for any Tampa Bay Performing Arts Center Carol Morsani Hall Straz Theatre events in Tampa simply click on the event of interest or call our operators at anytime.